Data Controller Identity The Amaca Petit Hotel, located at Calle Pino Suárez #583, Col. Emiliano Zapata, Puerto Vallarta, Jalisco, CP 48380, is committed to protecting your privacy. Our Data Protection Officer is located at the same address, and you can contact us via email at: info@hotelamaca.com.
This privacy notice applies to the services offered on our website: www.hotelamaca.com.
Collected Personal Data We collect your personal data in various ways: when you provide it directly, when using our online services, or through other means permitted by law. The data we obtain includes:
Identification data: name, surname, address, phone number, email, date of birth, and signature.
Financial data: cardholder’s name, credit card number, expiration date, and CVC (for online or phone transactions).
Billing data: name or business name, tax ID (RFC), and billing address.
Preferences: data related to room preferences, requested services, and reasons for travel.
Sensitive Personal Data We consider sensitive personal data that could affect your privacy or whose misuse could lead to discrimination or serious risks. This includes, but is not limited to, ethnic origin, health status, religious beliefs, union membership, political opinions, or sexual preferences. We request this data only to provide better service and address specific needs during your stay.
Purpose and Processing of Information The personal data we collect is used for two main purposes:
Purposes necessary for the legal relationship and provision of the service: We use your data to provide the services you request, such as reservations, purchasing vacation packages, memberships, or social events.
Purposes not necessary for the provision of the service: We may also use your data to offer you promotions, send newsletters, surveys, or contests.
Limitation on the Use or Disclosure of Personal Information At any time, you can express your refusal for the processing of data not necessary for the provision of the service. To do so, you must submit a written request to the hotel management at Calle Pino Suárez #583, Puerto Vallarta, or send it by email to: gerencia@hotelamaca.com.
ARCO Rights (Access, Rectification, Cancellation, and Opposition) You can exercise your rights of access, rectification, cancellation, or opposition regarding the information you provide us by sending a request to the mentioned email. Please include your name, documents proving your identity, a clear description of the data you wish to access or rectify, and any other relevant information.
Control and Security of Your Information The Amaca Petit Hotel uses security technologies such as Secure Socket Layer (SSL) to protect the personal information collected online and ensure its proper handling. However, no internet security system can guarantee absolute protection.
Use of Cookies When using our website, we generate cookies to offer you a personalized experience. These cookies are stored in your browser and help us understand your preferences, measure site traffic, and improve our content. You can disable cookies at any time in your browser settings, although we recommend keeping them enabled to enjoy all site features.
Changes to the Privacy Notice The Amaca Petit Hotel reserves the right to modify this privacy notice at any time. If significant changes are made, they will be announced on our website: www.hotelamaca.com. We suggest you review it periodically to stay informed.
